About Me
With over 20 years of global IT leadership in the Oil & Energy, Telecom, BPO, and BFSI sectors, I help enterprises transform their IT operations through cloud adoption, automation, and modern ITSM practices.
I’ve delivered multi-million-dollar digital transformation programs that align IT with business goals while ensuring audit compliance, cost optimization, and enterprise-scale stability.
Services Offered
- ITSM Design & Audit Readiness (ServiceNow, ITIL v4)
- Cloud Migration & Infrastructure Optimization (Azure, AWS)
- Digital Process Automation (Moogsoft, Flow Designer)
- IT Program Delivery (Agile & Waterfall)
- Vendor Management & IT Governance
- AI-Powered Business Analysis & Transformation: Specialize in leveraging AI-powered services to precisely capture, analyze, and translate complex business needs into actionable IT requirements. Our approach utilizes advanced AI to streamline discovery, optimize design, and ensure a smooth, data-driven IT transformation for your business.
Key Case Studies
License Optimization through API Modernization – $2M Savings
- Migrated 500+ APIs from MuleSoft to Azure Integration Services & SAP CPI
- Replaced legacy middleware with RESTful microservices
- Delivered 1 month early with $2M in savings
Tech: MuleSoft, Azure Logic Apps, SAP CPI, JIRA, Agile
ITSM Efficiency via AIOps – 30% Faster Resolution
- Integrated ServiceNow with Moogsoft for automated incident response
- Reduced MTTR by 25% and SLA lead time by 30%
Tech: ServiceNow, Moogsoft, REST APIs, ITIL v4
Cloud Migration – Zero Downtime for 50+ Apps
- Migrated apps to Azure & AWS with IRM compliance
- Used CloudEndure & ASR for seamless cutover
Tech: Azure, AWS, CloudEndure, Azure DevOps
AI SQL Assistant – Agentic PoC
- Built LLM-powered SQL generator using Mistral + Ollama
- Reduced reliance on SMEs for SQL creation by 40%
Tech: Ollama, Mistral, Docker, LangChain, Streamlit
Additional Technical Experience
- Deployed Miva Merchant e-commerce store with SSL-secured payments
- Managed hosting & DNS with cPanel/WHM for 99.9% uptime
- Configured Postfix/Dovecot mail servers with SPF/DKIM authentication
- Administered MySQL/MariaDB via secure web interfaces (phpMyAdmin, Adminer)
- Implemented AI-based automation tools to support IT requirement discovery, documentation, and process optimization
Contact
Contact Me
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