Muddan Thyagaraj

Freelance Consultant | IT Service Management & Digital Transformation Leader

About Me

With over 20 years of global IT leadership in the Oil & Energy, Telecom, BPO, and BFSI sectors, I help enterprises transform their IT operations through cloud adoption, automation, and modern ITSM practices. I’ve delivered multi-million-dollar digital transformation programs that align IT with business goals while ensuring audit compliance, cost optimization, and enterprise-scale stability.

Services Offered

Key Case Studies

License Optimization through API Modernization – $2M Savings

Tech: MuleSoft, Azure Logic Apps, SAP CPI, JIRA, Agile

ITSM Efficiency via AIOps – 30% Faster Resolution

Tech: ServiceNow, Moogsoft, REST APIs, ITIL v4

Cloud Migration – Zero Downtime for 50+ Apps

Tech: Azure, AWS, CloudEndure, Azure DevOps

AI SQL Assistant – Agentic PoC

Tech: Ollama, Mistral, Docker, LangChain, Streamlit

Additional Technical Experience

Contact

📩 Email: muddankt@outlook.com
🔗 LinkedIn: linkedin.com/in/muddan
📍 Available for: ITSM Advisory | Cloud Migrations | Digital Transformation Projects
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